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  #1  
Old 03-06-2011, 12:33
judith judith  is offline
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Unhappy NetMeter

Hi - I tried to uninstall NetMeter but got a message saying not all files were removed and that I would have to remove them manually. I cannot find NetMeter in my programmes to be able to do this - I have done a search and it is not there. When my husband logs onto his account he gets a message "access violation at address 0041A249 in module NetMeter.exe read of address .35D1953C. I click off that then another box appears saying "privileg". I clicked the red cross but they kept coming back and the only way I could shut down his user account was to force log off.
This application came from the "Read Error" website and I cannot find any help there.

Any help would be gratefully received!

Judith
  #2  
Old 03-06-2011, 13:06
ACTroll ACTroll is offline
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it's a pain - generally the easiest way to solve is to reinstall ... and then uninstall
if your husband still has the problem get him to do the same.

usually the not removed files are log files - while you are install/uninstalling - have a look to see where they are put
  #3  
Old 03-06-2011, 13:07
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Stewart Stewart is online now
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Yes, NetMeter should install to a NetMeter Folder - can't say exactly if any differences for multiuser accounts.
Usually any left-over files are .ini/logs & possibly uninstall.exe files.

Check in startup for netmeter & disable if present, as a quick "fix".

You may find a re-install & uninstall with RevoUninstaller might be another option.
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Old 03-06-2011, 14:16
judith judith  is offline
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Thumbs up

Thank you Stewart & ACTroll,

I found some files in our downloads folders and deleted them. It has partly solved the problem but still getting "access violation" and "access denied" messages when my husband logs on, but at least I can close them now. I also tried installing/uninstalling but that didn't make any difference.

I am going to have to format the computer anyway, to solve a booting up problem - so that should sort it out!

Thanks for your help.

Judith
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Old 03-06-2011, 15:52
ACTroll ACTroll is offline
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it doesn't sound as if the access denied is linked to me

the access violation - do you trust him to be an admin - or do you keep him as a subservient male?
  #6  
Old 03-06-2011, 16:16
judith judith  is offline
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Quote:
Originally Posted by ACTroll View Post
it doesn't sound as if the access denied is linked to me

the access violation - do you trust him to be an admin - or do you keep him as a subservient male?
I'm not sure what the access denied is connected to but as it doesn't seem to cause a problem I leave well alone!

I'm the admin - the only reason he has his own user account is so he can't mess up my bit of the computer!

Thanks - Judith
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